Making a change to call routing or greetings
- A brief description of the routing change
- For example: Please change option 1 of the Digital Receptionist to send calls to 201.
- If you'd like a update a message played to callers, please call 800-783-5809
and follow the prompts to record the message after you have submitted the ticket to Synfone Support.
Related Articles
Making a temporary change to call routing or greetings
To temporarily change your call routing, please submit a ticket to Synfone Support and include the following A start and end time and date for the temporary routing A brief description of the temporary routing change For example: Please redirect all ...
Setting Your Voicemail Greeting
Dial “999” or press the Message button Enter your PIN and then press “#” Select option “9” then “8” and then “0” to record Press “#” to end recording and “0” to save
Creating a Conference Call
Make or Answer a call Press the “Conf” soft key. The first caller will be put on hold. Dial the number of the caller you wish to add to the conference call and press “Conf“. Once the call has been answered press “Conf” again. The callers will be ...
Obtaining a call detail report
To obtain a call detail report, please submit a ticket to Synfone Support and include the following: The date/time period needed The extension or group call details are needed for You can also request a list of calls to/from a specific number, just ...
Calls to a specific number do not go through
1. International Calls By default international calling is blocked on each Synfone account. If you need international calling service enabled, please submit a ticket to Synfone Support detailing the countries you'll need access to call, ...