Making a change to call routing or greetings
- A brief description of the routing change
- For example: Please change option 1 of the Digital Receptionist to send calls to 201.
- If you'd like a update a message played to callers, please call 800-783-5809
and follow the prompts to record the message after you have submitted the ticket to Synfone Support.
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Making a temporary change to call routing or greetings
To temporarily change your call routing, please submit a ticket to Synfone Support and include the following A start and end time and date for the temporary routing A brief description of the temporary routing change For example: Please redirect all ...
Setting Your Voicemail Greeting
Dial “999” or press the Message button Enter your PIN and then press “#” Select option “9” then “8” and then “0” to record Press “#” to end recording and “0” to save
Voicemail Guide
You can manage your voicemail using your desk phone by dialing “999” (if you have a 4-digit extension number, dial "9999"). If you are using a desk phone, you can press the Message button (typically identified with an envelope icon ✉️) instead of ...
Creating a Conference Call from your Desk Phone
Creating a Conference Call from a Yealink desk phone. A conference with up to three participants (yourself and two others) can be made using this procedure. If you have a different brand or model phone from the one shown in the images, the process ...
Obtaining a call detail report
To obtain a call detail report, please submit a ticket to Synfone Support and include the following: The date/time period needed The extension or group call details are needed for You can also request a list of calls to/from a specific number, just ...