Recording A New Sound File
Call 800-783-5809 and follow the prompts.
Be sure to press the appropriate button to save the recording when prompted.
A support representative will contact you with any questions or once the new recording has been activated.
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Setting Your Voicemail Greeting
Dial “999” or press the Message button Enter your PIN and then press “#” Select option “9” then “8” and then “0” to record Press “#” to end recording and “0” to save
Voicemail Guide
You can manage your voicemail using your desk phone by dialing “999” (if you have a 4-digit extension number, dial "9999"). If you are using a desk phone, you can press the Message button (typically identified with an envelope icon ✉️) instead of ...
Adding/updating custom music on hold
1. Submit a ticket to Synfone Support and attach the new sound file. 2. A Synfone Support representative will notify you once the new music on hold file has been activated.
Upgrading phones
Synfone provides a wide variety of phones and equipment and works diligently to ensure reliable, high performing phones are available. If you are interested in upgrading one or more phones, please submit a ticket to Synfone Support for further ...
Making a change to call routing or greetings
To change your call routing, please submit a ticket to Synfone Support and include the following A brief description of the routing change For example: Please change option 1 of the Digital Receptionist to send calls to 201. If you'd like a update a ...