Recording A New Sound File
Call 800-783-5809 and follow the prompts.
Be sure to press the appropriate button to save the recording when prompted.
A support representative will contact you with any questions or once the new recording has been activated.
Related Articles
Setting Your Voicemail Greeting
Dial “999” or press the Message button Enter your PIN and then press “#” Select option “9” then “8” and then “0” to record Press “#” to end recording and “0” to save
Adding/updating custom music on hold
1. Submit a ticket to Synfone Support and attach the new sound file. 2. A Synfone Support representative will notify you once the new music on hold file has been activated.
Upgrading phones
Synfone provides a wide variety of phones and equipment and works diligently to ensure reliable, high performing phones are available. If you are interested in upgrading one or more phones, please submit a ticket to Synfone Support for further ...
Making a change to call routing or greetings
To change your call routing, please submit a ticket to Synfone Support and include the following A brief description of the routing change For example: Please change option 1 of the Digital Receptionist to send calls to 201. If you'd like a update a ...
Creating a Conference Call
Make or Answer a call Press the “Conf” soft key. The first caller will be put on hold. Dial the number of the caller you wish to add to the conference call and press “Conf“. Once the call has been answered press “Conf” again. The callers will be ...