Resetting a voicemail passcode or PIN

• Related Articles

• Voicemail Guide

  You can manage your voicemail using your desk phone by dialing “999” (if you have a 4-digit extension number, dial "9999"). If you are using a desk phone, you can press the Message button (typically identified with an envelope icon ✉️) instead of ...

• Setting Your Voicemail Greeting

  Dial “999” or press the Message button Enter your PIN and then press “#” Select option “9” then “8” and then “0” to record Press “#” to end recording and “0” to save

• Updating extension names or labels

  To update the name or label associated with an extension, please submit a ticket to Synfone Support for assistance. Please include the email address to be associated with the extension if voicemail-to-email is utilized. 

• Adding Authorized Contacts To Your Account

  To add authorized contacts to your account, please visit: https://www.synfone.net/support/authorized-contacts/ Authorized contacts are able to: Request phone system data (e.g., call/text records, recordings, user details) Make or request changes ...

• Users not found in dial by name directory

  If a user is not accessible via the dial by name directory, it is because: The self identification prompt has not been recorded for that extension. To record a self identification message, access the voicemail system for that extension, choose option ...