Resetting a voicemail passcode or PIN
To reset your voicemail passcode or PIN, please
submit a ticket to Synfone Support for assistance. Please be sure to include the extension number that requires the voicemail passcode or PIN reset.
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Setting Your Voicemail Greeting
Dial “999” or press the Message button Enter your PIN and then press “#” Select option “9” then “8” and then “0” to record Press “#” to end recording and “0” to save
Updating extension names or labels
To update the name or label associated with an extension, please submit a ticket to Synfone Support for assistance. Please include the email address to be associated with the extension if voicemail-to-email is utilized.
Users not found in dial by name directory
If a user is not accessible via the dial by name directory, it is because: The self identification prompt has not been recorded for that extension. To record a self identification message, access the voicemail system for that extension, choose option ...
Using the Web Client - Your Communications Dashboard
Logging in Retrieve your credentials and the web client URL from your Welcome Email Login using your extension and password. Make, Receive & Transfer Calls Make a call by clicking on an extension or enter name/number in the search box. Toggle the ...
Pairing & Reconnecting Bluetooth Headset(s) With Yealink Phones
Ensure that Bluetooth is enabled on your Yealink phone: 1. Go to Menu > Basic > Bluetooth 2. If Bluetooth is "Off", use the left or right arrows (or choose the "Switch" option) to change Bluetooth to "On" 3. Choose "Save" To re-connect a ...