Adding/updating custom music on hold
2. A Synfone Support representative will notify you once the new music on hold file has been activated.
Related Articles
Updating extension names or labels
To update the name or label associated with an extension, please submit a ticket to Synfone Support for assistance. Please include the email address to be associated with the extension if voicemail-to-email is utilized.
Adding Authorized Contacts To Your Account
To add authorized contacts to your account, please visit: https://www.synfone.net/support/authorized-contacts/ Authorized contacts are able to: Request phone system data (e.g., call/text records, recordings, user details) Make or request changes ...
Upgrading phones
Synfone provides a wide variety of phones and equipment and works diligently to ensure reliable, high performing phones are available. If you are interested in upgrading one or more phones, please submit a ticket to Synfone Support for further ...
Creating a Conference Call from your Desk Phone
Creating a Conference Call from a Yealink desk phone. A conference with up to three participants (yourself and two others) can be made using this procedure. If you have a different brand or model phone from the one shown in the images, the process ...
Calls to a specific number do not go through
1. International Calls By default international calling is blocked on each Synfone account. If you need international calling service enabled, please submit a ticket to Synfone Support detailing the countries you'll need access to call, ...