Adding/updating custom music on hold
2. A Synfone Support representative will notify you once the new music on hold file has been activated.
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Updating extension names or labels
To update the name or label associated with an extension, please submit a ticket to Synfone Support for assistance. Please include the email address to be associated with the extension if voicemail-to-email is utilized.
Upgrading phones
Synfone provides a wide variety of phones and equipment and works diligently to ensure reliable, high performing phones are available. If you are interested in upgrading one or more phones, please submit a ticket to Synfone Support for further ...
Creating a Conference Call
Make or Answer a call Press the “Conf” soft key. The first caller will be put on hold. Dial the number of the caller you wish to add to the conference call and press “Conf“. Once the call has been answered press “Conf” again. The callers will be ...
Calls to a specific number do not go through
1. International Calls By default international calling is blocked on each Synfone account. If you need international calling service enabled, please submit a ticket to Synfone Support detailing the countries you'll need access to call, ...