Upgrading phones

Upgrading phones

Synfone provides a wide variety of phones and equipment and works diligently to ensure reliable, high performing phones are available.
If you are interested in upgrading one or more phones, please submit a ticket to Synfone Support for further assistance. 
    • Related Articles

    • Upgrading the 3CX Phone for Windows Program

      If you have previously installed the 3CX Phone for Windows, you will automatically be prompted to update the program to the newest version when appropriate. When you open the 3CX Phone for Windows program you will see the following To upgrade to the ...
    • Updating extension names or labels

      To update the name or label associated with an extension, please submit a ticket to Synfone Support for assistance. Please include the email address to be associated with the extension if voicemail-to-email is utilized. 
    • Upgrading from the 3CX Browser Extension to the 3CX Desktop App

      Due to upcoming changes in popular browsers, the 3CX Browser Extension will no longer function as a softphone (allowing users to make and receive phone calls from the extension). The 3CX Desktop App will take the place of the 3CX Brower Extension. ...
    • A single phone isn't working

      1.      Check to ensure that the phone has power Some phones have a power adapter that plugs into a power outlet and others are powered via PoE. If you are not sure which method your office uses, please consult with your IT support personal. If the ...
    • None of the phones are working

      1.      Check to ensure the internet service is working for items with a wired connection. If the internet is not working, the phones will not work as they use the internet connection to communicate with the phone server. It is recommended that if ...