Related Articles
Updating extension names or labels
To update the name or label associated with an extension, please submit a ticket to Synfone Support for assistance. Please include the email address to be associated with the extension if voicemail-to-email is utilized.
A single phone isn't working
1. Check to ensure that the phone has power Some phones have a power adapter that plugs into a power outlet and others are powered via PoE. If you are not sure which method your office uses, please consult with your IT support personal. If the ...
None of the phones are working
1. Check to ensure the internet service is working for items with a wired connection. If the internet is not working, the phones will not work as they use the internet connection to communicate with the phone server. It is recommended that if ...
Using your Deskphone to Transfer a Call
Transferring a Call using a Yealink desk phone. If you have a different brand or model phone from the one shown in the images, the process should be similar with the keys displaying the same labels. Note: A Blind Transfer is a transfer that sends the ...
Replacing cables or cords
All of the phones supported by Synfone use standard network cables and phone cords. Replacing the cables or cords do not require any special products or equipment. However, if the phone has a power adapter, that is specific to that model phone. If a ...