Setting up the 3CX Mobile App for Synfone

Setting up the 3CX Mobile App for Synfone

The mobile app can be used to take and make calls using your business phone number.
To get started:
  • Install the 3CX app for iOS or Android.
  • Log into your Web Client and click on the QR code in the top right corner.
    • If you need assistance logging into your web client, see this article.
  • Open the 3CX app, accept the necessary permissions and follow the on-screen prompts.
  • When prompted to scan the QR code, hold your phone's camera up near the QR code.
  • Once scanned, you should see "Ready for Call" near the top of your app.
  • You're all set!
Using the mobile app:
  1. Touch the colored square in the top-right corner of the app screen to change your status.
    1. Available (default) | In the Available status, calls will ring to your desk phone if you have one. If you do not have a desk phone, calls will ring to your mobile app.
    2. Mobile | In the Mobile status, calls will ring to both your desk phone (if you have one) and the mobile app.
    3. Do Not Disturb | In the Do Not Disturb status, calls will be directed to your voicemail.
    4. NOTE: These settings are constant with most client setups. However, customizations can be made on request.
For additional information and instructions, please visit the appropriate link below:
  1. Using your 3CX Android App
  2. Using your 3CX iOS App

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